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Seenra.
Contact

Eight channels, eight SLAs, no contact-form black hole.

Role-routed email channels with published response times. Sales, support, security, privacy, editorial, partnerships, press, careers — pick the channel that fits and you will hear back inside the published window.

  • Lightning bolt

    Sales — quote help

    [email protected]

    SLA: Same business day

    Get a hand picking the right term, comparing offers, or running a multi-site portfolio quote.

  • Phone

    Customer support

    [email protected]

    SLA: Within 24 hours

    Already a Seenra customer? Email here for billing questions, supplier handoff issues, or renewal queries.

  • Shield

    Security disclosure

    [email protected]

    SLA: Within 72 hours

    Found a vulnerability? Email here. PGP key on request. No legal action against good-faith research that follows the disclosure window.

  • Lock

    Privacy + data requests

    [email protected]

    SLA: Within 30 days (statutory)

    GDPR / CCPA data export and deletion requests. Identity verification required as part of the process.

  • Document

    Editorial corrections

    [email protected]

    SLA: Within 5 business days

    Spot an error on a guide, blog post, or glossary entry? Email the URL, the line, and what you believe is correct.

  • Building

    Partnerships + suppliers

    [email protected]

    SLA: Within 5 business days

    Suppliers seeking onboarding, integration partners, or referral relationships.

  • Star

    Press + media

    [email protected]

    SLA: Within 2 business days

    Journalists, analysts, and researchers. Methodology and customer-book stats are publishable on request.

  • Check

    Careers

    [email protected]

    SLA: Within 5 business days

    Open roles published on /careers. Cold applications welcome — engineering, editorial, supplier ops are the priorities.

Or send us a quick message

Prefer to write once and let us route it?

Pick a topic and we forward to the right inbox. We will reply within the published SLA for that channel. For a same-day quote, the five-minute intake at /get-started is still the fastest path.

Send us a message

Tell us what you need.

Sales, press, security, partners, or careers - pick a topic and we route you to the right person.

We save your progress for up to one year so you can resume on this device. If you start the form and leave without finishing, we may follow up about your inquiry. See our privacy policy for details. We never sell your information.

Mailing address

Seenra (Onviqa Inc)

Onviqa Inc
Attn: Seenra
New Jersey, United States
Specific street address provided on contract documents at signing for compliance reasons. Press / partnership inquiries can request the address by email.

Outside the US?

We currently operate in deregulated US energy markets only.

Seenra is a US-only retail-energy partner today. International expansion is not on the roadmap before 2027. If you are an international press contact or partnership inquiry, email [email protected] or [email protected] — both inboxes are staffed.

Common questions

Quick answers from the editorial desk

Do you have a phone line?
Customer support has phone routing for active customers — the number is on your contract documents and the supplier handoff email. Sales is currently email-first; we will return calls when needed for commercial conversations.
How quickly do you reply?
Sales: same business day. Customer support: within 24 hours. Security: 72 hours. Privacy: within statutory windows (30 days for GDPR/CCPA). Editorial: 5 business days. Press: 2 business days. Each channel has its SLA above.
Where is Seenra based?
Seenra is a brand inside Onviqa Inc, headquartered in New Jersey. We operate fully remotely with team members across the US. Mailing address is below.
What is the best way to start?
For a quote, skip the contact form and go straight to /get-started — five-minute intake, no card on file, no credit pull on residential. For everything else, email the role-routed channel above.

Skip the contact form — go straight to a quote.

Five-minute intake, no card, no credit pull on residential.

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